Information We Collect

Information You Choose to Provide

If you contact us through our website or otherwise communicate with us, we may collect information you voluntarily provide, including:

• Name
• Email address
• Company name
• Phone number (if provided)
• Any information you choose to include in your message

You are never required to provide more information than you are comfortable sharing.

Website Analytics

We use Google Analytics to better understand how visitors use our website. Google Analytics uses cookies and similar technologies to collect information about how visitors interact with our website, including:

• Pages visited
• Time spent on the site
• General geographic region
• Device type
• Browser type
• Referring website
• General interaction with website content

This information helps us improve the website and better understand which content is most helpful to visitors.

We do not intentionally collect personally identifiable information through Google Analytics.

Cookies

Like many websites, we may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and improve the overall user experience.

Most browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of the website.

How We Use Information

Information collected through our website may be used to:

• Respond to inquiries
• Provide requested information
• Improve our website
• Better understand visitor needs
• Maintain website security
• Evaluate website performance

We do not sell your personal information.

Sharing Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers who help us operate our website or business, including services such as:

• Website hosting
• Website analytics
• Email communication

These providers only receive the information necessary to perform their services.

We may also disclose information if required to comply with applicable law, legal process, or to protect the rights, property, or safety of Refinery House Marketing, our clients, or others.

Data Security

While no method of electronic transmission or storage can guarantee absolute security, we use commercially reasonable measures designed to protect the information entrusted to us. However, no security system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Third-Party Services

Our website may contain links to third-party websites or rely on third-party service providers such as website hosting, analytics platforms, and other service providers. Their privacy practices are governed by their own policies, and we encourage you to review them.

Children's Privacy

Our website is intended for business audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

Information Retention

We retain information only for as long as reasonably necessary to respond to inquiries, provide services, comply with legal obligations, resolve disputes, and maintain appropriate business records. When information is no longer needed, we will take reasonable steps to securely dispose of or anonymize it where appropriate.

Your Choices

Subject to applicable law, you may request access to, correction of, or deletion of information you have voluntarily submitted to us.

Updates to This Policy

We may update this Privacy Policy periodically as our business or legal requirements change.

The Effective Date above reflects the most recent revision.

Contact

If you have questions about this Privacy Policy or how information is handled, please contact:

Refinery House Marketing

ashley@refineryhousemarketing.com